Careers

Passionate About Wellness and Technology? We Want to Meet You!

Are you a technology whiz searching for a dynamic company where you can create, learn and grow? Are you intrigued by the potential to help improve the health and lives of others? There just might be a place for you here at MediKeeper.

Our offices in sunny San Diego house a forward-thinking team, collaborative environment and an amazing opportunity for growth. You’ll also enjoy free (mostly healthy) snacks, a gourmet kitchen and half-day Fridays in our casual – but very dedicated – work environment.

We offer a competitive salary and benefits package.

  • STRATEGIC ACCOUNT MANAGER

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Strategic Account Manager is responsible for servicing one of MediKeeper’s strategic clients, assisting with their technical needs, coordinating MediKeeper resources to resolve issues, and developing strong relationships with stakeholders thus deepening MediKeeper’s relationship with the client. In this role, you will report to the VP of Product.

    You will serve as the first point of contact with the assigned client to handle all customer service requests and issues and will liaise with cross-functional internal teams to ensure the timely and successful delivery of our solutions according to their needs. You will work closely with the Technical Product Manager to ensure all custom development requests are clearly documented and successfully implemented to the client’s satisfaction.

    RESPONSIBILITIES

    • Operate as the lead point of contact for all matters specific to your assigned account
    • Establish and maintain a strong, long-lasting customer relationship
    • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of MediKeeper technology solutions per customer needs
    • Become a product expert by clearly understanding the client’s custom-developed functionality, as well as the capabilities of MediKeeper’s Standard Product
    • Clearly communicate the progress of initiatives to internal and external stakeholders
    • Respond promptly and efficiently to client phone calls, email inquiries, and instant messaging communications
    • Manage client expectations with respect to delivery of product updates or new product
    • Assist the Technical Product Manager with getting critical information from the client to ensure successful development of custom requests
    • Escalate high severity requests or issues escalations to the appropriate person in MediKeeper as needed
    • Help with portal and application testing as needed

    REQUIREMENTS

    • Account management or other relevant key client service/relationship experience
    • Must be detail-oriented with excellent analytical and problem-solving skills
    • Ability to communicate effectively at all levels of an organization
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while maintaining strict attention to detail
    • Excellent listening and presentation skills
    • Excellent verbal and written communications skills
    • Ability to multitask and take on new tasks as assigned
    • BA/BS degree or equivalent
    • Health and wellness technology or administration experience a plus
    • Apple Mac or PC proficient and full knowledge of Microsoft Office
    • Knowledge of JIRA or Project Management Software is a plus
    • Willingness to learn and an attitude of delivering high quality customer service

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses
  • PRODUCT OWNER

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Product Owner is responsible for servicing MediKeeper’s strategic clients by taking ownership of client custom development request. In this role, you will report to the VP of Product.

    You will serve as the point of contact to handle custom development requests and will liaise with cross-functional internal teams to ensure the timely and successful delivery of our solutions according to their needs. You will be responsible for ensuring requirements are clearly documented and working with the technical team to resolve any requirement specific questions. You will work closely with Account Managers to ensure communication on progress is transparent and projects are successfully implemented to the client’s satisfaction.

    RESPONSIBILITIES

    • Operate as the primary point of contact for all custom development requests coming from strategic clients with regards to documenting requests and developing requirements
    • Work in an Agile environment and continuously reviews the business needs, refines priorities with clients, outlines milestones and deliverables, and identifies opportunities and risks
    • Translates client requested product features into well-defined product requirements including user stories and acceptance test criteria
    • Prioritize and maintain the sprint backlog for assigned projects/products, balancing the requirements of stakeholders
    • Work with cross-functional teams and various stakeholders, including client product owner, engineering, and QA
    • Lead the product functional requirements process based on an intimate knowledge of the users and technology
    • Ensure the timely and successful delivery of MediKeeper technology solutions per customer needs
    • Become a product expert by clearly understanding both the client’s custom-developed functionality, as well as the capabilities of MediKeeper’s Standard Product
    • Respond promptly and efficiently to client phone calls, email inquiries, and instant messaging communications
    • Manage client expectations with respect to delivery of product updates or new product

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • .NET ENGINEER, FULL-STACK

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    As our newest .NET Full-Stack Software Engineer, you’ll work with the rest of the team in our San Diego offices. You should be a proactive, solutions-oriented, self-starter who is excited to work closely with a smart product team as you continually improve your skillset in the ever-evolving practice of full-stack web development.

    YOUR EXPERIENCE

    • BS or MS degree in Computer Science or equivalent
    • 3+ years of professional experience building .NET SaaS apps
    • 3+ years of professional experience with modern Javascript frameworks

    YOUR SKILLS

    • Solid background in .NET ecosystem: ASP.NET / C# / ADO.NET
    • Solid background in modern Javascript development practices
    • Experience in RDBMS design and development (Oracle a plus)
    • Experience with CSS preprocessors such as SASS or LESS
    • Experience with REST APIs
    • Familiar with version control systems like SVN or Git
    • Experience building responsive applications

    YOUR APPROACH

    • Comfortable in dynamic, transitional environment
    • Strong desire to contribute to a growing engineering team. Help us get better!
    • Engaged, proactive, self-starting, solutions-oriented approach
    • Experience with Scrum / Agile methodologies
    • Strong organizational skills and a dedication to quality
    • Passion for building software: show us your GitHub!

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • UX DESIGNER

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The UX Designer is responsible for working with the Product and Engineering teams to design intuitive software that meets MediKeeper’s end-users’ needs. In this role, you will report to the VP of Product. Your goal is to create intuitive, user-friendly, and aesthetically pleasing designs that will help attract new customers and retain

    existing clients. You will be responsible for working with the technical team to implement your designs and resolve any UI specific issues.

    RESPONSIBILITIES

    • Understand product requirements and the voice of the end-user
    • Develop low fidelity and high fidelity wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas based on user needs
    • Translate both client requested product features and internal projects into prototypes
    • Conceptualize creative, original ideas that bring simplicity and user friendliness to complex design roadblocks
    • Work effectively with the engineering team to implement attractive and design-forward features
    • Work with cross-functional teams and various stakeholders, including internal product owners, client product owners, engineering, and QA
    • Conduct user testing and iterate based on findings in conjunction with Product Management
    • Remain current on industry trends and best practices
    • Become a product expert by clearly understanding both the client’s custom-developed functionality, as well as the capabilities of MediKeeper’s Standard Product
    • Review and interpret data and qualitative feedback

    REQUIREMENTS

    • Minimum of 3 years of proven UX Design experience
    • Strong experience in working with engineering teams daily
    • Must be detail-oriented with excellent analytical and problem-solving skills
    • Understanding of Scrum and agile processes
    • Ability to communicate effectively at all levels of an organization
    • Experience in delivering end-user focused solutions
    • Proven ability to manage multiple projects at a time while maintaining strict attention to detail
    • Excellent listening, verbal and written communications skills
    • BA/BS degree or equivalent
    • Health and wellness technology or administration experience a plus
    • Apple Mac or PC proficient
    • Proficient in design software (e.g. InVision, Balsamiq, Sketch, Zepplin)
    • Knowledge of JIRA or Project Management Software is a plus

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • .NET ENGINEER, FRONT-END UX/UI

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Front-End Software Engineer will be responsible for delivering high quality software solutions. You will be working out of our San Diego offices. This individual should be a self-starter, capable of designing, coding, integrating, and adhering to software quality standards for all software products. The front-end developer will work in a team environment in the design and execution of web and mobile products. We are looking for a self-starter who is excited to learn and improve his or her skillset in the ever-evolving medium of the web. The ideal candidate is a creative thinker with experience in user experience definition and user interface design. We’re looking for engineers that want to help us build the next great product with the mentality that our application directly impacts user’s lives for the better and helps them achieve improved health and wellness as a result.

    REQUIREMENTS

    • BS or MS degree in Computer Science or equivalent
    • Minimum of 6 years of experience in product development
    • 4+ years of professional experience developing web/mobile applications with modern frameworks like Angular, Vue, Knockout, React, etc.
    • Possess an advanced knowledge of web and mobile UX / UI; adhere to and extrapolate complex design systems and apply to coded pages, screens, and states
    • Develops performant, modular, and reusable UI patterns with focus on DRY technique.
    • Ability to interface with customers to develop and review requirements and plans
    • Adopt to changing industry standards
    • Ability to create proof-of-concept solutions, supported by study of existing solutions
    • Ability to develop technical documents related to SDLC, libraries, implementations, business and client requirements

    TECHNICAL KNOWLEDGE

    • Solid background in ASP.NET / C# with a good knowledge of .NET ecosystem
    • Web standards such as XHTML, CSS, REST, XML, JSON.
    • Experience with CSS preprocessors such as SASS or LESS
    • Software development lifecycle and best practices, including standards-compliant code.
    • Familiar with version control systems like SVN or Git
    • Experience with REST APIs
    • Performance tuning and development of scalable solutions
    • Good understanding of asynchronous request handling, partial page updates, AJAX, and related technologies
    • Familiarity with design programs such as Sketch, Photoshop, Zeplin, etc.
    • Proficient understanding of cross-browser and device compatibility issues and solutions
    • Experience with responsive application design that performs and provides the best user experience for
      different devices on demand

    RESPONSIBILITIES

    • Build and maintain reusable code libraries
    • Participate in technical questions in RFPs and customer engagements as and when requiredSet up proof-of-concepts as needed to demonstrate functionality and integration capabilities
    • Optimize applications and frameworks for maximum speed and scalability
    • Work with the development team to design architectural changes
    • Participate in regular development activities as well as enhancements
    • Respond to clients requests for changes, maintenance, reports, queries and investigations
    • Subject matter expert, providing: guidelines, best practices and training to other individuals regarding web and mobile development, application and design
    • Formulate concepts and ideas for additional products, tools and services that can be provided in the digital space
    • Ability to troubleshoot execution challenges in complex projects (application, infrastructure, code quality, data and performance) and enable focused corrective actions to make the innovation successful

    PLUSSES

    • Knowledge of back-end design and implementation
    • Experience with Angular 2
    • Experience working with Entity Framework 5+
    • A strong desire to be a contributing part of a growing technology team
    • An entrepreneurial attitude that is always looking for improvements
    • Healthcare or Wellness experience
    • Experience with Scrum / Agile methodologies
    • Strong organizational skills and a dedication to quality

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • Oracle Database Administrator

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Oracle DBA will be responsible for maintaining our SLA with respect to database performance and availability. You will be working out of our San Diego office. The ideal candidate has expertise in database system analysis, design, development, and implementation based on business requirements.

    Only candidates located in San Diego will be considered for the position as you will be required to work from the corporate office.

    RESPONSIBILITIES

    • Experience as a Senior Oracle DBA working with Oracle 11g/12c Multi-tenant RAC on a variety of operating systems (Linux (RHEL), Windows 2016)
    • Experience with Oracle Backup Design Planning
    • Expertise with Oracle Database Security – Wallet Configuration & TDE Deployments for 12c Multi-Tenant
    • Experience with Oracle Database Upgrade mechanisms of different versions and on various platforms
    • Monitoring and troubleshooting SQL*Loader/PL/SQL Data Loads for Performance, Coding and Infrastructure issues.
    • Experience with Linux/Windows shell scripting for automating regular data loading and other database maintenance activities.
    • Critical thinking and problem-solving abilities to address complex issues involving data movement and data replication.
    • Proven ability to resolve architectural issues in the environment and database infrastructure, as well as develop and maintain an in-depth understanding of the database architecture and the application functionality.
    • Strong hands-on Experience with the Oracle RMAN Backup and Restore, Export and Import Data Pump utilities.
    • Experience working with Oracle Grid for database monitoring

    REQUIREMENTS

    • 5-7+ years of experience working with Oracle 12c in a multi-tenant, SaaS architecture.
    • Tuning, optimization and troubleshooting across multiple environments (10+)
    • Operational responsibilities will include supervising performance of database installations, configurations, and migrations as required
    • Analyzing performance issues and providing recommendations to application teams
    • Proactively diagnosing and resolving problems affecting database systems
    • Implement Upgrades of databases from 11g to 12c
    • Implement TDE security configurations
    • Implement RAC configurations
    • Perform daily activities such as production support and continuous database monitoring.
    • Deploy Oracle Wallet configurations
    • Deploy Hot/Cold Backup and Recovery of databases using RMAN
    • Deploy Database Recovery Techniques
    • Implement Oracle database provisioning and cloning techniques
    • Implement Oracle standby database server deployments, architecture, configuration, implementation, operations, and management

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • SALES MANAGER

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Sales Manager is responsible for growing MediKeeper’s customer base, determining customer needs, proposing solutions, closing deals and developing long-term relationships. You will liaise with cross-functional internal teams to ensure the timely and successful delivery of our solutions according to those customer needs.

    Only candidates located in San Diego will be considered for the position as you will be required to work from the corporate office.

    RESPONSIBILITIES

    • Target, prospect and set up phone calls with new customers within Health Plan, Broker and Employer market segments
    • Initiate, establish and maintain strong, long-lasting customer relationships
    • Ability to convert opportunities generated through social media, online PPC ads and CRM software solutions.
    • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of MediKeeper technology solutions per customer needs
    • Be knowledgeable of the functionality and capabilities of the MediKeeper product solutions
    • Clearly communicate the progress of initiatives to internal and external stakeholders
    • Identify client upsell opportunities and collaborate with sales teams to grow revenue
    • Respond promptly and efficiently to client phone and email inquiries
    • Assist with high severity requests or issue escalations as needed
    • Aggressively follow up on sales leads; schedule discovery calls and live product demonstrations
    • Assist with portal and application testing as needed

    REQUIREMENTS

    • 3+ years of sales prospecting, sales leadership and sales closing track record of success
    • Ability to target new client opportunities within a targeted market segment
    • Ability to reach out, prospect, set up phone calls and generate new business from a defined set of prospect companies and targeted decision making contacts.
    • Must be detail-oriented with excellent analytical and problem-solving skills
    • Ability to communicate effectively at all levels of an organization
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while maintaining strict attention to detail
    • Excellent listening and presentation skills
    • Excellent verbal and written communications skills
    • Ability to multitask and take on new tasks as assigned
    • BA/BS degree or equivalent
    • Health and wellness technology or administration experience a plus
    • Apple Mac or PC proficient and a working knowledge of Microsoft Office
    • Willingness to learn and an attitude of delivering high-quality customer service

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • ACCOUNT MANAGER

    Location: San Diego
    Employment Type: full-time

    JOB DESCRIPTION

    The Account Manager is responsible for servicing MediKeeper’s existing customers, assisting with their technical needs, coordinating MediKeeper resources to resolve issues, developing long-term relationships, and managing the growth of assigned accounts. In this role, you will report to the VP Sales and Marketing.

    This is a new entry-level position at MediKeeper and is ideal for someone looking to gain experience within the sales field in a technology company.

    You will serve as the first point of contact with clients to handle all customer service requests and issues and will liaise with cross-functional internal teams to ensure the timely and successful delivery of our solutions according to those customer needs.

    RESPONSIBILITIES

    • Operate as the lead point of contact for all matters specific to assigned customers
    • Establish and maintain strong, long-lasting customer relationships
    • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
    • Ensure the timely and successful delivery of MediKeeper technology solutions per customer needs
    • Be knowledgeable of the functionality and capabilities of the MediKeeper product solutions
    • Clearly communicate the progress of initiatives to internal and external stakeholders
    • Identify and client upsell opportunities and collaborate with sales teams to grow revenue
    • Respond promptly and efficiently to client phone and email inquiries
    • Assist with high severity requests or issue escalations as needed
    • Generate and follow up on sales leads; schedule discovery calls and live product demonstrations
    • Assist with portal and application testing as needed

    REQUIREMENTS

    • Account management or other relevant client relationship experience
    • Must be detail-oriented with excellent analytical and problem-solving skills
    • Ability to communicate effectively at all levels of an organization
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while maintaining strict attention to detail
    • Excellent listening and presentation skills
    • Excellent verbal and written communications skills
    • Ability to multitask and take on new tasks as assigned
    • BA/BS degree or equivalent
    • Health and wellness technology or administration experience a plus
    • Apple Mac or PC proficient and a working knowledge of Microsoft Office
    • Willingness to learn and an attitude of delivering high quality customer service

    BENEFITS

    • Work at a technology company that is on the cutting edge of web and mobile-based products in Health and Wellness industries
    • New office in the heart of Sorrento Valley with IdeaPaint walls, gourmet kitchen, occasional catered lunches, quality fresh ground coffee, and excellent snacks
    • Mac and Windows friendly environment
    • Flexible work schedules including some work-from-home days
    • 401K, medical / dental / vision healthcare coverage, and other benefits
    • Business casual environment
    • Potential personal and company performance bonuses

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.

  • MARKETING INTERNSHIP

    Location: San Diego
    Employment Type: Internship

    JOB DESCRIPTION

    We are a San Diego-based technology company that develops and markets a wellness portal to Health Plans, Wellness Companies, Employers, and Brokers.  We have an open position for an intern in our marketing department.

    Please do NOT apply if you are not a student pursuing a degree in Marketing or Advertising, and are not located in San Diego.

    We understand that you are a student and are looking to get practical experience, so we promise that you will:

    • Get hands-on experience
    • Have deliverable items
    • Gain knowledge
    • Grow and learn
    • Will be mentored by the VP Marketing
    • Will be involved in planning and executing the company’s marketing initiatives

    You will be successful in this role if you:

    • Have experience with social media accounts, including Twitter, LinkedIn and Facebook
    • Have an interest in pursuing a career in digital marketing
    • Love creating content for social media marketing campaigns
    • Want to learn about tradeshow marketing, communications, public relations, lead generation, and analytics.
    • Are a great multitasker
    • Have a can-do attitude
    • Enjoy being creative and love being in a creative, supportive environment
    • Have great communication skills

    This is an unpaid part-time internship, with plenty of room for growth.  We are completely flexible with hours.

    TO APPLY

    Send your current résumé in PDF or MS Word format along with a short introduction to yourself and why you stand out as a candidate to careers@medikeeper.com. Please include your LinkedIn profile URL; online portfolios are a plus. Unfortunately, MediKeeper is not offering H1B / Visa Sponsorship for this opportunity.

    ABOUT MEDIKEEPER

    MediKeeper was founded in 2003 by Dr. Bruce Tarzy and George Schwartzman, and launched its first product — the Personal Health Record — in November 2004.  Dr. Tarzy passed away in 2015, but the company continues with the same spirit of enthusiasm, focus on excellence and commitment to our clients with which he founded the company. Since 2003, MediKeeper has greatly expanded its portfolio of products. Today, MediKeeper offers a comprehensive suite of population health management tools intended for health plans, brokers, TPA’s, wellness companies, and employer groups. MediKeeper’s tools enable healthcare consumers to make smarter health-related decisions. The MediKeeper technology gathers and analyzes disparate health data. By providing de-identified population reporting in a seamlessly integrated portal, MediKeeper’s customers are better able to manage their population’s health and make smarter wellness investments. Our product provides millions of users a chance to take hold of their health and wellness, and using the robust tools that the MediKeeper platform provides, make decisions to improve their lives long-term.